Book, value, paid, that is all there is to it

How an in-home visit works

Selling gold should be simple. Three steps from call to cash, with the time, the gear, and the privacy you would expect from a bank, brought to your kitchen table.

  1. 1

    Book

    Call Chris or use the form. Most weeks we can be at your table within two business days.

  2. 2

    Value

    Chris and Sharon arrive together. Chris weighs, tests and calculates a fixed offer at your table, with the spot price written on the notebook.

  3. 3

    Paid

    Cash, PayID, bank transfer, or any combination. Paid before we leave the table. Written receipt for every transaction.

Book a visit

Two routes, whichever suits. Phone is faster, the form is fine if you would rather write a few lines about what you have.

  • Phone: Call Chris on 0411 108 170. Same-day callback most days.
  • Online booking: The booking form reaches Sharon, who replies within one business day.
  • Photos first? Send a few photos by email or text and Chris will come back with a ballpark, usually within a few hours during business days.
  • Lead time and hours: Book at least 24 hours ahead. Visits run Monday to Friday, 7am to 5pm. For gold parties or visits outside business hours, get in touch and we will arrange a time that works.
  • Prefer Sharon as the visitor? Some families do. Mention it on the call, no need to explain.
  • Bring a family member or friend. If you would feel more comfortable with someone present, please bring them. A family member translating is also welcome.
  • Before we arrive: a rough idea of what you have, any boxes or documents, and a clear space on a table is all the prep needed.
Chris and Sharon arriving at an Adelaide customer's home for an in-home gold valuation
A Diamond Selector II being used to test a customer's gold ring during an in-home valuation

Chris values at your table

Chris and Sharon arrive together. Chris does the valuation, Sharon engages with you and is there so the visit feels safe and familiar, especially for solo customers at home. The gear comes out of the case onto your table, you watch every step.

Testing tools Chris brings to every visit

  • Calibrated digital scale, two decimal places, checked before each visit
  • Acid test kit for gold across 9 ct, 14 ct, 18 ct, 22 ct and 24 ct
  • Acid test kit for platinum, carried even though platinum is rare
  • Diamond tester pen for stone assessment
  • Jeweller’s loupe for visual inspection of marks and settings
  • Hallmark and stamp reading, the key indicator for sterling silver, karat marks, and maker marks
  • Live spot price reference, written on the notebook so you can see it

Nothing leaves the table. We do not take a piece “out the back” for a second look.

Hallmarks explained at the table. 9 ct, 18 ct, sterling, plated. Chris walks you through each mark and what it means for the offer.

If a piece turns out to be plated or costume. We tell you gently. Many people have inherited pieces they believed were solid gold. We treat that conversation with care, and your piece is still yours to keep.

Our offer is our offer. Once Chris tests, weighs and calculates a payout, that is the price we pay. We do not haggle.

You decide, then we pay on the spot

You hear the fixed offer, and you decide piece by piece. Keep anything you want to think about. If you go ahead, you are paid before we leave.

Cash on the table

Notes counted in front of you, on the table, before we leave.

PayID or bank transfer

Sent straight from Chris’s phone before we leave the table. You see the deposit notification on your phone.

Cash, PayID, bank transfer, or any combination. No upper limit. We have settled $15,000-plus visits at the kitchen table.

If the offer does not suit, we shake hands and leave. No fee, no second visit unless you ask for one.

Every visit ends with a written receipt showing the items, weight, karat and amount paid. The receipt is your record of the transaction, not a spot-rate document.

Happy to come back any time you find more pieces. No minimum value, no minimum item count, no extra call-out fee. Just get in touch and we will arrange.

Chris explaining the offer at the customer's kitchen counter, gold pieces and notebook in view

How long it takes

Anywhere from ten minutes to two hours, depending on the number of pieces and how much of your time you want to spend on it. Bigger lots are slower because the conversation matters more than the speed.

  • A single piece or two10 to 20 minutes
  • A small bag of jewellery30 minutes
  • A typical mixed lot45 minutes
  • A deceased-estate box60 to 90 minutes
  • A larger estate or trade visit10 minutes to 2 hours, depending on the number of pieces and your time

I have taken gold into a shop and it takes them hours. I get done in ten minutes.

Chris Molyneaux

How we are different from a pawnshop or a shopfront

The three questions most sellers ask when comparing buyers.

How are you different from a pawnshop?

A pawnshop is set up to lend against your gold, then resell if you do not redeem. We are a straight buyer. No loan, no redemption window, no pressure to come back. Chris weighs, tests and pays at your kitchen table, and the transaction is closed the same day. Sellers regularly tell us a shop offered $330 for a piece that we valued at $800 at the table, because our overheads are smaller and the rate share is fixed.

Why do you not haggle?

Our offer is our offer. Chris tests, weighs and calculates a payout at the table, against the live spot price for that day. The maths is shown on the notebook so you can see how the number was reached. If you go ahead, you are paid on the spot. If the offer does not suit, we shake hands and we leave. The rate share is the same for every customer, every visit, so there is nothing to haggle over.

Mobile buyer versus a shopfront, what is the difference?

A shopfront carries rent, staff, security and signage, and those costs come out of the rate they can pay you. We have no shopfront and no overheads, so we pass that on in the price. You also do not have to drive into town with valuables, queue at a counter, or hand a piece across to be checked out the back. The valuation happens at your table, in front of you, and nothing leaves the room until you agree on a number.

What ID we need and why

Driver's licence or passport, the same ID a bank would ask for. We keep records of every transaction for our own books and yours, so the maths is clear on both sides.

Your ID details are kept under the same privacy rules a bank works under. We do not pass them on, we do not add you to a newsletter, and we do not share your contact details with any other business. The full Privacy Policy is at /privacy-policy/.

What counts as ID

  • Current Australian driver's licence
  • Current Australian passport
  • Proof of Age card (RSA), where it carries a photo

Your right to walk away

If the offer does not suit, we shake hands and we leave. No fee, no pressure, no second visit unless you ask for one. You decide on the day, and you decide piece by piece.

Where we visit and travel notes

Adelaide metro covered as standard. Up to 150 km from the Adelaide CBD by arrangement. Sometimes a small fuel contribution is asked for on the longer Hills or Fleurieu trips, Chris will mention it on the call.

  • Glenelg
  • Norwood
  • Unley
  • Mitcham
  • Burnside
  • Prospect
  • Henley Beach
  • Brighton
  • Tranmere
  • Rostrevor

Book your kitchen-table visit

Same low-pressure positioning every time. Call Chris and Sharon, or send a quick note and we will reply, usually the same day.

Where we visit

Adelaide suburbs we cover

In-home gold and silver valuations across Adelaide and up to 150 km from the CBD. Chris and Sharon visit your kitchen table on weekdays, 7am to 5pm. A selection of the suburbs we visit regularly:

Not on the list, we still visit. Call or text Chris on 0411 108 170 for any Adelaide suburb or regional South Australian town within 150 km of the CBD.